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Bots
Conversational automation for your website and messaging channels. The goal is to reduce repeated first-response work, capture leads, and define clear human handoff points.
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Short Summary
What it does
Answers repeated questions, routes users to the right place, and captures lead information.
Where it works
Can connect to a website widget, WhatsApp Business, Instagram DM, and Telegram flows.
When it hands off
For complex or sales-sensitive conversations, it hands the thread to a human with context.
Where it records
Can create records in CRM, Google Sheets, Notion, or direct email notifications.
Flows
Website
A visitor asks a question, the bot answers or routes, captures need details, and logs the lead.
Messaging
A message arrives, the first response is sent, intent is classified, and the thread moves to pricing, booking, support, or human handoff.
In Practice
Context — service business receiving leads across multiple channels
Dozens of requests arrived daily — through web forms, Instagram DMs, and WhatsApp. Each required a different team member's attention. Some weren't noticed for hours. Some were never answered. All channels were connected to a single flow. Every lead was instantly classified and forwarded to the relevant person. Response times shortened. Missed requests approached zero.
24/7 Response.
Zero Downtime.
The information provided here serves as an outline; every automation is custom-designed for you, your company, and your specific workflows.
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